Return & Exchange Policy

  • Items can be returned within 7 days of purchase.
  • Products must be unused, show no sign of testing and in their original packaging, and accompanied by proof of purchase.
  • All goods sold are strictly s non- refundable. However, items may be exchanged for another product of equal or higher value (with any price difference to be paid).
  • Exchanges are subject to product availability.

Return Process

  • Contact us at sales@sjsmarine.com.sg to initiate a return.
  • Provide the details, reason for return, and photos (if applicable)
  • Wait for our approval and return instruction.
  • Send the item to the provided return address (customer is responsible for return shipping unless the item was defective or incorrect).

Defective or Incorrect Items

  • If you received a defective or incorrect item, please contact us within 7 days of purchase, we will cover the return shipping and send a replacement at no additional cost.